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Player Support
Quick answers to common questions from our community
PinoyPlayer88
How long does it usually take for my first deposit to reflect in my game account balance?
OFFICIAL
Most deposits are credited instantly. Depending on your payment method, it may take up to 15 minutes. Please contact us if it takes longer.
LuckySanti
I am having trouble claiming the welcome bonus, can you help me verify the requirements?
OFFICIAL
Please ensure your account is fully verified. Once KYC is complete, you can claim your bonus directly from the Promotions page.
GamingQueenPH
What are the minimum and maximum withdrawal limits for GCash transactions on this platform?
OFFICIAL
The minimum withdrawal for GCash is 500 PHP. Daily maximums vary based on your account level; please check your profile for details.